How to Change Microsoft Account on Windows Phone

How to change microsoft account on windows phone

If you own a Windows Phone, chances are that you have used your Microsoft account credentials to configure your device. However, there may be times when you want to change the account you use on the phone. This can happen if you have more than one Microsoft account and want to use the other account, or you want to use the account that is synced with your Xbox Live services or you may have moved to another country and therefore want to change it. Whatever the reason, changing your Microsoft account is possible, although it comes with certain restrictions if you are using Windows Phone 8 or earlier. In this post, we’ll show you how to change Microsoft Account on Windows Phone 8 and earlier and on Windows Phone 8.1.

How to Change Your Microsoft Account in Windows Phone 8 and Earlier

If you are using an earlier version of Windows, you can change your Microsoft account only by doing a factory reset. This means your accounts and settings including your music, videos, pictures, apps, games, and documents will be deleted.

Therefore, you need to make sure you backup or move all your phone content to your PC to prevent loss of data. OneDrive is a natural choice, but go with what works best for you.

The next thing to do is to make a note of all the apps that you have on your device. You may want to use them again with your new account, so noting them down will help you quickly find them on the Windows Store when you are ready to configure them again on the new account.

Another point worth remembering is that if you have purchased digital stuff that uses Digital Rights Management (DRM), you won’t be able to use them on the new account. You simply have to buy them again. That goes for any apps or games you purchased on the Windows Store as well.

Finally, if you are changing your Microsoft account make sure to use the account associated with your Xbox gamertag or you might end up facing a whole lot of problems.

Now that you know what to expect when you change your Microsoft account on your Windows Phone, here’s how to get started

How to Reset Your Windows Phone 8 and Earlier

1. On your Windows Phone, go to Settings. On the system tab, tap about.

2. On the about Settings screen, scroll down and tap the reset your phone button.

3. You will see a warning message on your screen asking you to confirm that you want to erase all your personal content. Tap yes. (Make sure you have a backup of your data before you hit the Yes button).

Your Windows phone will now restart and you’ll be shown the Welcome screen. Follow the steps in the Welcome wizard to configure your Windows Phone (like you did the first time) with your new Microsoft account.

After you have set up your new account, you can install the apps you used on your old account and add back your backup files.

How to Change Your Microsoft Account in Windows Phone 8.1

Users with a Windows Phone 8.1 don’t have to go through the factory reset way to change their Microsoft account. Using an Alias should do the trick. An Alias is basically another personal or professional email address (Gmail, Yahoo or others) that is used to sign in to Microsoft services or devices. Your account’s primary alias is what you see on your Windows PC, Xbox, or Windows Phone but you can easily create and select another email address (Alias) and set it to be the primary one. Here’s how to get started.

1. Go to and sign in using your existing Microsoft credentials.

2. At the top right corner of the screen, click the Gear icon and from the drop-down select Options.

Outlook options

3. On the Options screen, in the Managing your account section, click Aliases: manage or choose a primary.

manage or choose an alias

4. In the Manage your account aliases page, in the Account alias section, click Add email.

add email

5. In the Add an alias page, select either Create a new email address and add it as an alias OR, Add an existing email address as a Microsoft account alias.

You need to enter the new email address you want to associate with your Windows Phone.

add an alias

6. Click Add Alias.

You will now be taken back to the previous screen where you can see your new account (alias) added. Click Make primary to make this your primary alias.

make primary

Now that you have assigned an alias, you can go to your Windows Phone 8.1 device settings and check your Microsoft account credentials reflecting the updated email address.

Note: If you don’t see the change right away, give it a few minutes to get updated.

Although changing your Microsoft account on a Windows Phone 8 device or earlier is highly tricky, this process has been made dead easy if you have a Windows Phone 8.1 device. So the next time you plan on changing your account, use this tutorial as your guide and have a trouble-free changeover.

Categorized as How-to

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